Careers

Acticheck is a rapidly expanding small company which is striving to improve the lives of vulnerable people through the use of our innovative life-saving wristband which will call for help in a range of circumstances.

It is normally used by live alone seniors to maintain their independence. Roughly half our customers buy it for themselves otherwise it is bought by someone from a younger generation. Customers also include isolated workers and younger people with special needs.

Acticheck is a business that seeks to balance profit with purpose and is looking for people who care about its mission, and who want to become part of something special for the long term.

Current vacancies

Acticheck is looking to build the engineering team to enable the company to open new markets and build on our existing product base. The ideal candidate will have been through the pain of developing and maintaining a cloud based service that needs high availability. Understanding change control and testing is another vital aspect of the role.

Salary and other benefits depending on experience.  Flexible working location with an expectation to be in our offices in North Essex at least twice a week.

Responsibilities

  • Develop and maintain our services
  • Technical liaison with our existing and new partners
  • Help build our team

Essential skills

  • Proven experience developing .NET applications using C#
  • Cloud computing, ideally Azure, with working knowledge of scaling and resilience
  • Working knowledge of SQL database design and maintenance

Desirable skills

  • Web frameworks and ASP.NET
  • iOS and Android App development
  • Call centre integration
  • Communication protocols including DHCP, DNS, TCP, UDP and HTTP
  • Python (everyone should learn Python!)
  • Automated system testing

From our offices in the centre of Saffron Walden we service all elements of the business. These include the core functions:

  • Answering phone calls and webchats both in a pre-sales/sales and a service capacity.
  • Calling customers to encourage them to renew when they haven’t responded to emails.
  • Assembling the systems into boxes ready for dispatch
  • Dispatching orders.

In addition, as part of our marketing we run social media accounts (Facebook and twitter) and blog posts all of which need material.

This role is for 20 hours a week and will involve covering the functions above.

Training will be given however the ideal candidate will be:

  • Excel proficient
  • Be comfortable on the phone with customers
  • Have enough dexterity to assemble systems into boxes and dispatch

Salary: negotiable

Our values

Everyone who works for Acticheck is expected to be aligned with our values.

  • Customer focus. This is critical to our business and we must strive to improve our customer experience.
  • Community. We aim for all those that come into contact with Acticheck to have a sense of community and especially so for staff. We aim to have a respectful atmosphere as a foundation to a fun working environment. As a small team we are all expected to assist with any part of the operations if asked.
  • Curiosity. Being curious about how we can do things better is key to our development. The Assure is a revolutionary product and we need to keep making incremental, evolutionary changes and also to be prepared to make revolutionary ones when needed.
  • Committed. We expect all our team members to be committed to achieving collective goals and supporting others. This means taking responsibility rather than waiting for instructions.
  • Consideration of actions. Gaining a knowledge of why things are done so that changes will build on previous work.

Next steps

If you are interested in any of these vacancies please send a CV to careers@acticheck.com and include the job title in the subject line.