Cheap is not always best value

Before you look for the cheapest personal alarm system you might consider how well it will work for your needs.
  • Can you press a button if you need help?
  • Do you want a personal alarm that can call for help if you are incapable of pressing the button (e.g. unconscious)?
  • Do you have family, friends and neighbours who would be willing to respond if called?
  • Are you looking for excellent 'home & garden' coverage?
  • Do you want a personal alarm that is truly designed to be worn all the time, as you can never tell when help might be needed?
  • Do you want a system that will work after the analogue phone switch off in the next couple of years?
If your answer to the above questions is 'Yes', the Assure could be for you. It links using the latest automated technology rather than a staffed call centre, so you pay less.

The first table compares the costs offered by the major companies for pendant alarms linking to a monitoring centre and the second table compares the features of different kinds of alerting systems to help you choose the best one for you.


What you'll pay
Set-up fee
Monthly fee
Paid in first Year
Paid each further year

The Assure *

£49.99 (inc 1st month)

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24/7 connect

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Age UK

Pendant alarm
£114.10 (inc 3 months)

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Lifeline 24

£72.47 (inc 3 months)

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The Assure *

£74.99 (inc 1st month)

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* The Assure is an internet based personal alarm system which means it is futureproof when analogue phone lines are phased out in the next few years.
If you already have an internet connection where it is to be used you should choose 'Broadband', if not choose 'Cellular'.


The table below shows lots of ways of looking out for those you care about each with their strengths and weaknesses. For instance though Canary Care is the most expensive it is suitable for people who could not consciously interact and so may be suited to more advanced needs.
At the other end of the spectrum wellbeing calls can be very cheap but do they give you enough information? Once a day you know someone is responsive, provided they are able to answer the phone.

The Disabled Living Foundation has a comprehensive explanation of all the choices here.
Numbers in brackets have explanations below the table of features.
  1. Walkaway intelligence refers to a system that doesn't require the user to inform a call centre of their intended absences.
  2. Extreme temperature is available for traditional telecare as an additional hardware sensor that needs fitting and linking with the system. This has fixed temperatures and cannot be varied.
  3. 24/7 protection is often desirable as many emergencies happen overnight or when bathing/showering. Some devices are not suited to being worn all the time and can be on the bedside table when they are needed elsewhere. The Assure is designed to be worn all the time, being waterproof and having a 1 year battery life so you don’t even have to think about recharging.
  4. Intenet connection requirements vary as some internet enabled systems have their own connection included. For instance the Assure 'cellular' does not need an existing intenet connection whereas the 'broadband' version does.
  5. Up & Active emails are positive messages that are sent to chosen people when sufficient activity has been monitored each day.
  6. Live voice link is a feature of traditional telecare systems. It is rare for an emergency to happen in earshot of the base station but when the systems were developed this was the only way to avoid the need for a visit.

  • Phone |
    0345 25 75 080
  • email |
  • Postal |
    Acticheck Ltd
    18 Hill Street
    Saffron Walden
    CB10 1JD
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