My base lights are not working

NOTE: it is normal for the lights on the Assure Base unit to occasionally flicker.

ALL LIGHTS OFF
No power. Check that the cables are all connected correctly and the power is on.

BAND CONNECT light
ON – normal operation
FLASHING – base is in pairing mode – See ‘pairing’ in your User Guide
OFF – No band communication (note this may occur if the band has gone out of, or recently come back into, range. A single button press will cause the light to turn back ON)

INTERNET CONNECT light
ON – normal operation
OFF – no communication with Acticheck system (see warning light below)

WARNING light
OFF – normal operation
ON or FLASHING and Internet connect light ON: Base is not yet registered at myacticheck.com.
ON or FLASHING and Internet connect light OFF: There is no internet connection.

  • Phone |

    0345 25 75 080

  • email |

    info@acticheck.com

  • Postal |

    Acticheck Ltd
    18 Hill Street
    Saffron Walden
    CB10 1JD

© Copyright Acticheck Ltd, 2018 | UK company registration: 08852416

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